Strategic Plan
CLASS has completed the strategic planning process and now we want to share it with you!
Please check back for one of our upcoming community sessions.
Ignite | Strive | Succeed
Strategic Plan Highlights 2021-2024
Strategic Priorities
Actions/Steps
Solidify Organizational Identity
Actions/Steps
- Develop a new aspirational description of CLASS that is exciting, motivates our stakeholders and drives planning and decision-making.
- Develop inspiring, relatable and easily understood positioning statements for CLASS (vision, mission and guiding principles/values) that accurately reflect the aspirations and efforts of the organization.
- Develop and implement ant-racism, anti-Black racism and anti-oppression framework policies and practices.
- Develop and implement strategies for enhancing organizational leadership.
Strengthen Person-Directed Services
Actions/Steps
- Address service quality.
- Implement a standards and accreditation system that ensures voices of people supported are heard & inform all service decisions.
- Revamp our approach to existing and future accommodation options to better suit needs and preferences of people supported.
- Improve CLASS’ capacity to serve people with complex care needs.
- Reimagine CLASS’ approach to facilitating people’s participation in recreation, culture, volunteer and other communities of their choosing.
Enhance Our Work Environment
Actions/Steps
- Introduce a comprehensive human resources strategy that supports a well trained, highly effective staff team in a positive, safe working environment.
- Develop plans to address the range of stakeholder issues identified in the surveys and focus groups in the following categories:
- Diversity, equity, inclusion and safety
- Accountability
- Staffing capacity and deployment
- Staff development, engagement, retention and advancement
- Staff wellness and mental health.
Expand Our Collaborations
Actions/Steps
- Develop and implement a community communication plan that increases CLASS’ profile in our catchment area.
- Continue to create and expand opportunities to partner with others and enhance the lives of the people supported by CLASS.
- Develop a “group neighbours” plan that enhances our partnerships with community members and business members.
- Identify service gaps and collaborate with other stakeholders to meet those needs.
- Seek out partnerships that facilitate the development of creative support options.
- Foster, facilitate and grow the family network and strengthen its relationship with CLASS.
Moving Forward
CLASS Accessibility Statement and Multi-Year Plan 2021-2026
The 2021 – 2026 accessibility plan outlines the policies and actions that CLASS has put in place and will continue to implement in order to improve opportunities for people with disabilities.
